PureTalk status overview
If PureTalk is down in your area, this page shows real-time reports from users. Scroll down to see a live outage map and submitted problems. You can also report your issue directly to help us & others know what’s going on faster.
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PureTalk is operating normally
0 outages have been reported in the last 24 hours.
This summary reflects how many users have reported issues with PureTalk in the past 24 hours. If no outages are shown, everything seems to be working fine.
Common problems are:
Community Reports for PureTalk
PureTalk seems down? Add your report to alert others: Share Your Experience
Susann 5 days ago
No signal in 83858 cannot make calls cannot connect by phone with carrier Pure Talk - very frustrating SOS msg at top of phone
Susann 5 days ago
No signal in 83858 cannot make calls cannot connect by phone with carrier Pure Talk - very frustrating SOS msg at top of phone
Kaitlyn Triplett 1 week ago
Past two days my cellular data hasn't been working. Zip code 45805 Ohio
Jurij Soban 3 weeks ago
pure talk is not working in 28469 zip code. there is no bar just SOS code
Laura 1 month ago
Network is down when off WiFi for almost two days in Wausau WI.
Melvin Stimmel 1 month ago
I have no signal, it started on the afternoon of July 3rd. My phone # is 419-466-7379 and we are at zip code 43402, Bowling Green, Ohio.
R. Marich 2 months ago
No phone service on all three phones since 6/20. 82410 Basin
Janis Jones 2 months ago
Cannot open my text message app. Very slow and spotty service. Moore 73160
Gary 2 months ago
Can not make or receive any calls Greenville OH
Ray 2 months ago
RC SD 57701
Ray 2 months ago
can not call my wife's phone and visa/versa. can contact non Puretalk user. My son uses straight talk
Stephen Dutra 2 months ago
No service calls or messages 95665 Pine Grove, Ca.
Richard Anglin 3 months ago
2 phones not being able to make or receive calls 36613 Mobile, AL
Richard Anglin 3 months ago
2 phones not being able to make or receive calls 36613 Mobile, AL
Richard Anglin 3 months ago
2 phones not being able to make or receive calls 36613 Mobile, AL
Richard Anglin 3 months ago
2 phones not being able to make or receive calls 36613 Mobile, AL
Richard Anglin 3 months ago
2 phones not being able to make or receive calls 36613 Mobile, AL
Richard Anglin 3 months ago
2 phones not being able to make or receive calls 36613 Mobile, AL
Richard Anglin 3 months ago
2 phones not being able to make or receive calls 36613 Mobile, AL
Richard Anglin 3 months ago
2 phones not being able to make or receive calls 36613 Mobile, AL
Richard Anglin 3 months ago
2 phones not being able to make or receive calls 36613 Mobile, AL
Catherine 3 months ago
No signal 62298
Linda 3 months ago
38668 Have been trying to set up a new phone since Friday. Put SIM card in new phone but onlysome of data has transferred. What can be done?
Victor 3 months ago
Las Vegas 89166 and still "under maintance" for the last three days
Randy 3 months ago
77379+Houston The website is unavailable. Called 2 days ago and Rep did not know when/why it’s down. Feels like this is a hacker situation.
Dave 3 months ago
Website has been down for at least 3 days. 01960 Peabody
Richard Lambert 3 months ago
I lost my phone and now can't reach Puretalk. My phone number is essentially being held hostage by Puretalk.
Janet 3 months ago
37080 - Fifth day without service that I have counted, phone unused.
Errin M. 3 months ago
I literally just purchased a brand new phone from Pure Talk and decided to change my carrier, I'm not able to set it up through the website because it says it's under maintenance and will be back soon. wow, just wow! 44685 Uniontown
Michael Paige 3 months ago
I've about had it with Pure Talk. This is inexcusable. I will be moving on from them. You can't even cancel your service though until they get their site back online. Ridiculous!!
REINHOLD 3 months ago
Can't access website. Says "Maintenance in Progress" Can't reach technical support by phone.
My name 3 months ago
Cant access puretalk web site from Europe - says "maintenance in progress" for the last 3 days
Ferd 3 months ago
Eureka, CA 95503 I've had Puretalk for 5 years . . never a problem until now. Around midnight it went completely out and it's been out for at least 17 hours. I spoke to customer service (on a different phone) and was given no indication when things would be up and running.
James 3 months ago
San Diego, CA 92101 Can’t make calls to tech support (770.818.3918). Can’t even reach 611. CAN make and receive calls to friends.
Giffin 3 months ago
Just got my new SIM card to try the service out so went to activate it and this. This is not good reading all these comments, really disappointed to see this. Mike Row is not going to be happy either. How do you not even put out a communication? Peoples phones been down for days and no one can tell you anything. Am in Az 86440....was really looking forward to giving them a shot, not so much now, dang.
Chris 3 months ago
Cannot make international calls for a few days. No on 9 in customer service has any idea what is going on. The website is down the 611 number is down with no ETA. 83501
Moira 3 months ago
Chicago, 60643. My cellular coverage has been terrible for the last few days. I have not been able to login (error or maintenance messages every time).
Moira 3 months ago
My cellular coverage has been terrible for the last few days. I have not been able to login (error or maintenance messages every time).
Vickey C 3 months ago
Vinita, OK 74301 I've been trying since Tuesday (5/13) to access their web site and/or speak to them about getting my account info and transfer pin. Today (5/15) everything is down and customer service can't give me the info I need
Sandra 3 months ago
Rowlett, Texas 75088 Can't get response from Pure Talk on cell or website. It's been day's now.