PureTalk status overview
If PureTalk is down in your area, this page shows real-time reports from users. Scroll down to see a live outage map and submitted problems. You can also report your issue directly to help us & others know what’s going on faster.
0
PureTalk is operating normally
0 outages have been reported in the last 24 hours.
This summary reflects how many users have reported issues with PureTalk in the past 24 hours. If no outages are shown, everything seems to be working fine.
Common problems are:
Community Reports for PureTalk
PureTalk seems down? Add your report to alert others: Share Your Experience
Melvin Stimmel 6 days ago
I have no signal, it started on the afternoon of July 3rd. My phone # is 419-466-7379 and we are at zip code 43402, Bowling Green, Ohio.
R. Marich 2 weeks ago
No phone service on all three phones since 6/20. 82410 Basin
Janis Jones 3 weeks ago
Cannot open my text message app. Very slow and spotty service. Moore 73160
Gary 1 month ago
Can not make or receive any calls Greenville OH
Ray 1 month ago
RC SD 57701
Ray 1 month ago
can not call my wife's phone and visa/versa. can contact non Puretalk user. My son uses straight talk
Stephen Dutra 1 month ago
No service calls or messages 95665 Pine Grove, Ca.
Richard Anglin 1 month ago
2 phones not being able to make or receive calls 36613 Mobile, AL
Richard Anglin 1 month ago
2 phones not being able to make or receive calls 36613 Mobile, AL
Richard Anglin 1 month ago
2 phones not being able to make or receive calls 36613 Mobile, AL
Richard Anglin 1 month ago
2 phones not being able to make or receive calls 36613 Mobile, AL
Richard Anglin 1 month ago
2 phones not being able to make or receive calls 36613 Mobile, AL
Richard Anglin 1 month ago
2 phones not being able to make or receive calls 36613 Mobile, AL
Richard Anglin 1 month ago
2 phones not being able to make or receive calls 36613 Mobile, AL
Richard Anglin 1 month ago
2 phones not being able to make or receive calls 36613 Mobile, AL
Richard Anglin 1 month ago
2 phones not being able to make or receive calls 36613 Mobile, AL
Catherine 1 month ago
No signal 62298
Linda 1 month ago
38668 Have been trying to set up a new phone since Friday. Put SIM card in new phone but onlysome of data has transferred. What can be done?
Victor 1 month ago
Las Vegas 89166 and still "under maintance" for the last three days
Randy 1 month ago
77379+Houston The website is unavailable. Called 2 days ago and Rep did not know when/why it’s down. Feels like this is a hacker situation.
Dave 1 month ago
Website has been down for at least 3 days. 01960 Peabody
Richard Lambert 1 month ago
I lost my phone and now can't reach Puretalk. My phone number is essentially being held hostage by Puretalk.
Janet 1 month ago
37080 - Fifth day without service that I have counted, phone unused.
Errin M. 1 month ago
I literally just purchased a brand new phone from Pure Talk and decided to change my carrier, I'm not able to set it up through the website because it says it's under maintenance and will be back soon. wow, just wow! 44685 Uniontown
Michael Paige 1 month ago
I've about had it with Pure Talk. This is inexcusable. I will be moving on from them. You can't even cancel your service though until they get their site back online. Ridiculous!!
REINHOLD 1 month ago
Can't access website. Says "Maintenance in Progress" Can't reach technical support by phone.
My name 1 month ago
Cant access puretalk web site from Europe - says "maintenance in progress" for the last 3 days
Ferd 1 month ago
Eureka, CA 95503 I've had Puretalk for 5 years . . never a problem until now. Around midnight it went completely out and it's been out for at least 17 hours. I spoke to customer service (on a different phone) and was given no indication when things would be up and running.
James 1 month ago
San Diego, CA 92101 Can’t make calls to tech support (770.818.3918). Can’t even reach 611. CAN make and receive calls to friends.
Giffin 1 month ago
Just got my new SIM card to try the service out so went to activate it and this. This is not good reading all these comments, really disappointed to see this. Mike Row is not going to be happy either. How do you not even put out a communication? Peoples phones been down for days and no one can tell you anything. Am in Az 86440....was really looking forward to giving them a shot, not so much now, dang.
Chris 1 month ago
Cannot make international calls for a few days. No on 9 in customer service has any idea what is going on. The website is down the 611 number is down with no ETA. 83501
Moira 1 month ago
Chicago, 60643. My cellular coverage has been terrible for the last few days. I have not been able to login (error or maintenance messages every time).
Moira 1 month ago
My cellular coverage has been terrible for the last few days. I have not been able to login (error or maintenance messages every time).
Vickey C 1 month ago
Vinita, OK 74301 I've been trying since Tuesday (5/13) to access their web site and/or speak to them about getting my account info and transfer pin. Today (5/15) everything is down and customer service can't give me the info I need
Sandra 1 month ago
Rowlett, Texas 75088 Can't get response from Pure Talk on cell or website. It's been day's now.
Sandra 1 month ago
I can't get on Pure Talk to check my Pure Talk Ranger fall pendant. This is very disturbing. Rowlett, Texas
Michael Waldron 1 month ago
Glendale CA -calling and text are working here but calling to Mexico generates "Cannot complete -try aagain later"
Bruce 1 month ago
66502 New to PureTalk. The duration of the outage is very concerning having been in IT for 40 years. Backup and recovery is a crucial part of IT operations. Someone dropped the ball. Moreover, their lack of communication about the outage and estimated time to recover is inexcusable from a customer relationship standpoint.
Bruce 1 month ago
66502 New to PureTalk. The duration of the outage is very concerning having been in IT for 40 years. Backup and recovery is a crucial part of IT operations. Someone dropped the ball. Moreover, their lack of communication about the outage and estimated time to recover is inexcusable from a customer relationship standpoint.
Janet 1 month ago
37080 - 3rd day without service, still getting maintenance down message, finally got hold of someone that but they had no ability to answer any questions about phone/website issues and suggested I just call back another day. It seems on this site everything is normal, new to Puretalk so wonder why the problem is only on my end.