PureTalk status overview
If PureTalk is down in your area, this page shows real-time reports from users. Scroll down to see a live outage map and submitted problems. You can also report your issue directly to help us & others know what’s going on faster.
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PureTalk is operating normally
0 outages have been reported in the last 24 hours.
This summary reflects how many users have reported issues with PureTalk in the past 24 hours. If no outages are shown, everything seems to be working fine.
Common problems are:
Community Reports for PureTalk
PureTalk seems down? Add your report to alert others: Share Your Experience
Sandra 3 months ago
I can't get on Pure Talk to check my Pure Talk Ranger fall pendant. This is very disturbing. Rowlett, Texas
Michael Waldron 3 months ago
Glendale CA -calling and text are working here but calling to Mexico generates "Cannot complete -try aagain later"
Bruce 3 months ago
66502 New to PureTalk. The duration of the outage is very concerning having been in IT for 40 years. Backup and recovery is a crucial part of IT operations. Someone dropped the ball. Moreover, their lack of communication about the outage and estimated time to recover is inexcusable from a customer relationship standpoint.
Bruce 3 months ago
66502 New to PureTalk. The duration of the outage is very concerning having been in IT for 40 years. Backup and recovery is a crucial part of IT operations. Someone dropped the ball. Moreover, their lack of communication about the outage and estimated time to recover is inexcusable from a customer relationship standpoint.
Janet 3 months ago
37080 - 3rd day without service, still getting maintenance down message, finally got hold of someone that but they had no ability to answer any questions about phone/website issues and suggested I just call back another day. It seems on this site everything is normal, new to Puretalk so wonder why the problem is only on my end.
jack tourres 3 months ago
metairie la 70002, i call 611 under maintenance, go online under maintenance, can not contact them for 2 days!
jack tourres 3 months ago
can not reach pure talk by 611 or online, it says under maintenance for the last 2 days. They say my voice mail is locked. What is going on with pure talk?
Amy 3 months ago
My daughter’s brand new iPhone is now a very expensive paperweight because she has no service in Long Beach and she can’t get the PIN number to change service to another provider. She hasn’t had use of her phone in days????
Janet Frey 3 months ago
Need online help and same message shows, under going maintenance. Joelton, TN
John 3 months ago
Haven't been able to call Greece for that last 3-4 days. Called 611 to contact pure talk but that is not working either. Tried to log on to the puretalk website but it states it is undergoing maintenance. 20121 Centreville, VA.
Theresa 3 months ago
West coast. No internet. 4G 5G but can't access videos. Started last night about 18 hours ago.
Paul 3 months ago
Text messaging doesn't let me receive texts from the VA Phone shows emergency calls only. 41076 Cold Spring KY
Trent 3 months ago
No signal today, TX. Website shows something about maintenance.
Michealann Hansel 3 months ago
71953 Mena AR - I have no phone service!! Had service at 630 this morning now nothing!!
Marie Hartwell 3 months ago
I have been trying to get in touch with them since late this morning and all I get is we’re doing maintenance and will be up real soon. I think that’s inexcusable. They should give an idea of when they’re going to be up and running again. I was trying to add a second line but now I’m rethinking it. 92117
Vick Taylor Silva 3 months ago
Emergency calls only from my home. If I drive up hill to our little town I connect...but going back home I loose signal both on my phone and my husbands...We had a bad storm come by. 79506 Blackwell, Texas
S. Bassett 3 months ago
98513 - Olympia/Lacey I have 5G+ service but my data services have been performing at 1 bar while out and about.
Quinton Davenport 4 months ago
Slow service for days now in 85001. Tried everything, I have full 5G+ and still slow.
Bonnie Mouser 4 months ago
No service. 34814 Grapevine Trail, McClure, Illinois 62957
Brian Hastings 6 months ago
30127 powder springs ga No cell signal