Boom! Mobile status overview
If Boom! Mobile is down in your area, this page shows real-time reports from users. Scroll down to see a live outage map and submitted problems. You can also report your issue directly to help us & others know what’s going on faster.
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Boom! Mobile is operating normally
0 outages have been reported in the last 24 hours.
This summary reflects how many users have reported issues with Boom! Mobile in the past 24 hours. If no outages are shown, everything seems to be working fine.
Common problems are:
Community Reports for Boom! Mobile
Boom! Mobile seems down? Add your report to alert others: Share Your Experience
getMeoutNow 4 weeks ago
Look up "Boom! to attempt restructuring through Chapter 11 bankruptcy". My txt's (atleast under wifi) were sending and receiving just fine on 7/28th, but no longer under the same circumstances. Calls bail before they even start now, but I received one just fine on 7/29th. The support number (+1.800.767.5599) eventually stopped ringing. The support email ([email protected]) has not responded for 4 hours now. Attempting to port to Phreeli has failed twice since the site says "Not Available for Transfer" everytime I check. So I'm waiting to hear back via email at this point and hoping I can port. As for the websites: 'support boom us' works (for the most part), but either I can't login anymore or I actually forgot my password. The reset password button works, but I never received the email and it had to be hovered over to appear. 'boom us' returns "Invalid SSL certificate Error code 526". 'myaccount boommobile com' returns "503 Service Unavailable".
Sally 4 weeks ago
No service since noon yesterday 7/29/2026. No replies from support. "MY ACCOUNT" page is non-existent "503 Service Unavailable No server is available to handle this request."
Shawn Laroe Davison 4 weeks ago
No service or signal since 7-29-26 mid afternoon. Cell number 260-578-1170
Lindsay 2 months ago
Confirmed with support that Boom! Mobile is filing chapter 11 and will no longer be operating. The only option is to port numbers out urgently. The whole provider basically collapsed overnight. If you were a customer, find a replacement ASAP if you want to keep your number!
Judy S 2 months ago
BOOM Mobile cell phone service has been unavailable to use over the past 48-72 hours. I am in Columbus, Ga.
Edwin Jenney 2 months ago
41144. Greenup, Kentucky I get a message that "We are unable to complete your call. ..." And I get this with any call dialed and from my old phone with the same Sim card.
Kate 2 months ago
My service recently went down. I emailed the company and got this message; I’m deeply sorry to share that after careful consideration, we’ve made the very difficult decision to restructure through Chapter 11 bankruptcy. If this isn't successful, then we will discontinue Boom! Mobile service. I know this is upsetting, and I want to personally thank you for trusting us. We’re committed to making your transition to another provider if you choose to do so.
Arlene 2 months ago
I have been without service for at least 5 days. When I call I’m told that the service is down and they don’t know how long until it will be restored. “ They tell me it’s everybody, yet this reply makes it sound as if all is well.” When I try to place a call I get the message: “Your phone’s not registered on a network, so you can only make emergency calls.” They have no idea when this situation will change. 53040