Xfinity Mobile status overview
If Xfinity Mobile is down in your area, this page shows real-time reports from users. Scroll down to see a live outage map and submitted problems. You can also report your issue directly to help us & others know what’s going on faster.
3
Xfinity Mobile is operating normally
3 outages have been reported in the last 24 hours.
This summary reflects how many users have reported issues with Xfinity Mobile in the past 24 hours. If no outages are shown, everything seems to be working fine.
Common problems are:
Community Reports for Xfinity Mobile
Xfinity Mobile seems down? Add your report to alert others: Share Your Experience
Patrick Beatty 1 week ago
23002 Amelia, VA Our phones say device not registered and we also cannot register them, says "try again later". What's going on?
Roxanne Coleman 1 week ago
Xfinity mobile displays SOS, no bars, outgoing calls fail, incoming calls sent straight to voicemail. At lease 2 hours, probably more. Quincy, FL 32351
Roxanne Coleman 1 week ago
Xfinity mobile displays SOS, no bars, outgoing calls fail, incoming calls sent straight to voicemail. At lease 2 hours, probably more.
debra barnette 1 month ago
can make calls cell and internet is very low Agusta / grottoes/ area of VA
Greg 1 month ago
Failed calls started around 11 PM tonight in the west Katy Texas area. Specifically 77423.
Travis Curren 1 month ago
55107
Robert Ryan 1 month ago
No signal for the past couple of hours. Albuquerque 87109 and 87121
Kishor 1 month ago
No mobile cell phone reception - Albuquerque 87102
Jennifer 1 month ago
87108 No mobile or text service. Just says SOS in the corner. Had to go outside Xfinity website to find out what is going on.
AUGUST Gioffredo 1 month ago
No Service, No Wi-Fi, had to leave the house to send this message!!! 87114 Rio Rancho NM
Erica 1 month ago
Giving the SOS message for the last 1-2 hours.
Mo 1 month ago
No signal just SOS. Albuquerque 87108
Alex 1 month ago
Vallejo CA 94591. phones guck on SOS mode. cannot make or receive calls
Taylor 1 month ago
60706 - unable to make or receive calls at all. Still got texting though.
Steve H 1 month ago
32159 Lady Lake, Fl Mobile calling either drops calls or don't go through, internet and texting working
Sheila 1 month ago
Xfinity down. Can't call out. Text ok
K.C 1 month ago
Xfinity mobile not working. Can't call out, can't receive calls. Text working for now. Orland Park, 60467
Danelle Wilder 1 month ago
Xfinity Mobile down 23116
Gi 1 month ago
Richmond, VA, Able to receive text messages, unable to receive calls, can call certain numbers, but no one on Xfinity Mobile
Gi 1 month ago
23233
Smyrna, DE 1 month ago
Same, only Xfinity mobile down.
Gee 1 month ago
Phone service down, can only call SOS even though I have full 5G bars. Internet working just fine.
Lilly 1 month ago
Phone service is completely down, unable to call anyone except SOS.
Rodney 1 month ago
Fort Washington 20744 2 bars calls drop when answering not able to dial out
John 1 month ago
Bartonville 61607… Little or no signal… Dropped calls
Linda 1 month ago
can’t make a receive calls and my call got dropped right in mid conversation Chesterton 46304
brad 1 month ago
34731 leesburg no service 1 bar cant make calls or get text
Kook Kimberly 1 month ago
No phone service or texting capabilities Macomb, Mi 48044
Barty 2 months ago
Zero mobile (away from Wi-Fi) service in Washington Michigan, 48094.
Ralph Winfield New 2 months ago
Can not text, call out or receive calls
Abdul 2 months ago
No signal - no one can call me - I cannot call out - I cannot text or call anyone unless they are apple user using icloud and facetime audio
Rowan 2 months ago
77550 galveston no signal/data
lARRY 3 months ago
46202 - Indianapolis. The mobile network is running VERY slow
Chi 3 months ago
no mobile service. no calls no data I am visiting at 79403 lubbock
John 3 months ago
Can't make or receive calls
Hal 3 months ago
Can't make phone call to Puerto Rico and the 611 service is not working. Canonsburg, PA 15317
Michelle 3 months ago
Can not send or receive phone calls. WIFI is working. 95336 Manteca, CA
Bryan Wise 3 months ago
Phone shows SOS since yesterday evening Houston 77044
Melissa 4 months ago
When I call people, the call ends immediately. 19608 Reading, PA
rose 4 months ago
“My phone cycles between No Service, SOS, and no bars—home internet is fine.”33025